Northumbria Primary Care delivers excellent patient care in a resilient, compassionate and supportive way; quality improvement, quality assurance and quality control are central to everything our practices do.
We have our own independent board of directors, operating as a limited company, and also have the benefit of being a wholly owned subsidiary of the outstanding Northumbria Healthcare NHS Foundation Trust. This provides the right mix of support and integration, whilst preserving our independence as a leading primary care organisation.
In April of 2022, we launched our primary care network. It’s made up of 5 practices in Northumberland. This maximises our access to funding and enables us to continually improve patient care.
NPC places its patients at the heart of everything we do. Our purpose isn’t solely to provide treatment, it’s to educate and empower as well. Understanding who our patients are, their background and their circumstances. This means we can provide flexible and tailored healthcare which is most appropriate for each individual. Safety and quality are paramount to our service delivery, as evidenced by our CQC rating.
NPC has gone through a period of significant growth over the last year (2023). This is a testament to our ambition and the brilliant people that make up our organisation. As a result of this growth we have had the opportunity to strengthen our governance, and leadership structure and now have a neighbourhood approach which will enable us to focus on the health and wellbeing of local communities. In 2023 we offered nearly 295,000 appointments and welcomed 1000 new patients to our practices.
As a forward-thinking organisation, we understand the power of technology and are always excited to embrace it where it can improve our patient’s care and experience – and to empower people in relation to self-care. Enabling patients to access care via a ‘digital front door’ is a current key priority. We are also in the process of developing our clinical strategy which will focus on access, clinical sustainability, inequalities, integration, long-term conditions and prevention.
Our vision
To be recognised as the national leader in the provision of at-scale primary care and associated services.
Our mission
To be the primary care provider that patients choose to receive care from, colleagues choose nto work for and trusted partners choose to collaborate and innovate with.